1. Trends in Hotel Organization
... they are supplementing it with real time marketing and it is starting to become an integral part of the marketing mix (Knowles, Diamantis and El-Mourhab, 2004). For example, a large number of hotel organizations are starting to have social media websites on Facebook, LinkedIn and Twitter and these websites provide all the required information to prospective and existing customers of these hotel ... the cost of switching between hotels is low and customers can easily switch to a different hotel if they believe that the hotel in question is not providing them with satisfaction (Knowles, D...
- Word Count: 1555
- Approx Pages: 6
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- Grade Level: Graduate