1. American Airlines
... personalized, relevant, and timely communications to millions of customers to achieve higher levels of customer satisfaction and greater conversion rates on offers made. Results:Creating Customer Value With its decision to implement E.piphany Marketing, American Airlines is able to gain a comprehensive view of its customer across all customer touch points and dramatically improve the quality of customer interactions. Whether through outbound communications ... ...
- Word Count: 503
- Approx Pages: 2
- Grade Level: Graduate