1. American Airlines
... achieve higher levels of customer satisfaction and greater conversion rates on offers made. Results:Creating Customer Value With its decision to implement E.piphany Marketing, American Airlines is able to gain a comprehensive view of its customer across all customer touch points and dramatically improve the quality of customer interactions. Whether ... contact to maximize its customer relationships. Beyond improving outbound communication between American Airlines and its customers, E.piphany Marketing provides the airline with an understanding of each customer, regardless of channel, thr...
- Word Count: 503
- Approx Pages: 2
- Grade Level: Graduate