1. Operating A Computer Help Desk
... networked PC hardware/software and peripheral devices, performs hardware and software installations, diagnoses and resolves hardware and software problems by telephone and at the desktop, interacts with end-users by phone and in-person at the user's workplace. 2) Help Desk; Customer support specialists to perform technical support, user training, account creation and administration, workstation , printer and peripheral device installation and ... user support. Most individuals feel more comfortable when they can put a face to a name. Also, less stress is placed on the user because (for ...
- Word Count: 1549
- Approx Pages: 6
- Has Bibliography
- Grade Level: High School