1. Strategic Quality and Systems Managemen
... debate and agreement on the markets in which to compete in terms of retaining customers, growing market share and entering new markets. This could involve a market driven and market driving perspective. Operations then need to develop and invest in the delivery system and infrastructure to provide those competitive dimensions for which it is responsible, for example price and delivery speed. Thus, ... 3. Increased Revenues :- Quality products and services give the company a spotless reputation in the industry. This reputation allows the company to gain new customers and sell additional p...
- Word Count: 9561
- Approx Pages: 38
- Has Bibliography
- Grade Level: Undergraduate