1. Direct Marketing
... rather than waiting for them to come to a store or other point of access. It is a form of non-shop' shopping and is sometimes referred to as precision marketing' or one-to-one' marketing. Rather than the marketing firm sending out a general communication or sales message to a large group of potential customers, even if these constitute a well-defined market segment, direct ... predominantly, but not to the exclusion of other communication methods. Direct marketing is often used as part of integrated customer relationship management (CRM) programmes, which we discuss in the next chapter. ...
- Word Count: 7912
- Approx Pages: 32
- Grade Level: Undergraduate