There are some basic concepts that can be implemented to have a successful communication. They are making communication a top priority, being open to other people, and creating a receptive enviornment for communication.
First, Ive learned that I must make time to communicate with my subordinates no matter how busy I find myself during the work day. All my brilliant ideas are worthless if I dont share them. Second, if I can show my colleagues I am receptive to their ideas, they are more likely to be receptive to me and to keep me honestly informed about the things I need to know. Ive learned that a good organization has people caring about the future of the organization and that top managements care as much about their people. Finally, ita basic fact that people wont say what they think and wonlisten receptively to what you say unless a foundation of trust and shared interest has been laid.
In an effective management environment, people shouldnbe punished for their openness; especially in situation when they took the risk to tell you what they think. For example, if I am in a position when someone disagrees with my plan and tried to make a suggestion, Id be very delicate about the way I tell them I dont agree with them. However, Id encourage them to come back to me the next time and make another suggestion. .
Motivation .
I see an importance in having a skill to motivate people. In an effective managment environment, leaders should show the employees that he will take risks and encourages them to do the same. In the past modules, Ive learned that using fear is a poor motivator. Companies that are run on that basis will end up with a work force of resentful employees. An ideal environment would be a place where someone feel a real sense of purpose, the feeling that they are valuable. This is where I believe a true motivation comes from, not just to work but to excel. To do this, I believe people need to be recognized, be included, be encouraged, and be involved.