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Social Media & Mobile Technology for End Users

 


             Current Social Media Techniques Employed and Their Purpose.
             TELUS has multiple social media outlets that they currently use to keep in touch with their customers. Furthermore, each social media outlet is effectively used to deliver information about their products and special promotions. TELUS makes use of these social media outlets:.
             Facebook - https://www.facebook.com/telus.
             LinkedIn - http://www.linkedin.com/company/telus.
             YouTube - http://www.youtube.com/user/telus.
             Twitter - https://twitter.com/telus .
             Instagram - http://instagram.com/telus.
             TELUS Blog - http://blog.telus.com/.
             Facebook.
             TELUS' Facebook page is just one of the many social media tools that the company uses to communicate with clients and read up on the stories and questions they may have. They advertise the latest phone or plan deals, and promote events sponsored by TELUS that are happening all over the world. TELUS' Facebook page also provides pictures and videos of the cute critters they are so famous for.
             LinkedIn.
             TELUS' LinkedIn account allows users to add the company to their professional networks and stay in touch with TELUS' latest career opportunities. Users can link their resumes to their profile, and LinkedIn will give them relevant job recommendations within the company. TELUS' account also has a "Recent Updates" section where customers and potential employees can keep themselves updated on how TELUS is contributing to social media and the rest of the online community. .
             YouTube.
             TELUS uses their YouTube channel to keep customers and viewers updated on the company's latest marketing and community initiatives. TELUS uploads promotional videos about the newest phones that are coming out on the market, as well as some of their commercials aired on television for viewers to re-watch. One of the most popular videos TELUS has uploaded is titled "Angry Tweets." It shows a TELUS representative reading aloud some of the concerns that their customers have, and solutions are presented that have been approved by the company in order to continue giving the best customer service possible.


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