They need to change their strategic direction by setting up a set of practice and procedures, employee evaluations, and conducting mandatory weekly meetings. I feel that if the employees at Faith Community Hospital believe that the organizational decision-making process and procedures are just, then they will be more willing to follow organizational leaders and more willing to see their leadership as legitimate.
On the other hand, these employees are repelled by the organizational injustice with disaffection, disloyalty, and resistance to organizational leaders and their commands. A just organization is one in which morale is high and in which members are motivated to work harder and more productively at achieving organizational goals.
What Faith Community Hospital should do is make a new policy that all employees are expected to follow and meet the company's performance standards. This policy should establish a process for improving performance, which involves providing employees with, clearly defines job expectations, notices of deficiencies, and opportunity for improvements. If their job performance falls below standards, corrective action must be taken.
This facility has been working under unethical practices for some time. Yet, since there are ethical issues of dishonesty, secrecy, and cultural diversity involved, Faith Community Hospital should have conducted a thorough analysis of their employees as well as their own practices.
It is through efforts like these that an organization can raise the ethical standard of everyone in their organization. This case brings into light the whole issue of corporate responsibility. The two sides that must ultimately be balanced are the self-interests of the company, with the main goal of maximum profit, and the impacts that a corporation can cause society. However, there are a few business decisions that do not affect society in one way or another.
