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Motivation


There is a certain excitement factor and something we cannot take for granted or assume. We have learned that the intensity and duration of a given motivator are enhanced if the reward is immediately given following the act of behavior (Lussier 2002). This immediate reinforcement leaves no confusion in the mind of the performer, as to what the reward is for. For example if you tell an employee "If you finish this stack of paper work and type this letter for me I will treat you to lunch." If you choose to tell this person "I owe you one." and do not give them their reward until the following week they might have already forgotten what it was for. What might ordinarily be perceived as a reward to one person it might be a punishment to another. You must custom fit a reward system to your employees and jobs to get the ultimate performance from you reward system. For example, an "employee of the month" parking space may be a meaningful reward in some companies, meaningless in some companies, or even a de-motivator for some people in other companies. It all depends on what is perceived as "valued" by the corporate culture. .
             To be de-motivated means that neither the energy nor the commitments are there. Punishment often proves to be highly de-motivating. In one form or another, these have been used in business settings for a long time. Punishment include such things as penalties, reprimands, docking or withholding pay, canceling vacations, removing privileges, and showing contempt for or ignoring the performer. Positive reinforcement works better. Positive reinforcers include such things as recognition, respect, praise, better working conditions, money, paid vacations, fringe benefits, prizes, etc. .
             According to the two-factor theory developed by Herzberg, there are two types of motivators, intrinsic and extrinsic (Lussier 2002). The word motivation often brings things to mind like money, or special privileges, like the key to the executive washroom.


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