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Management Strategy With IT Technology

            Management Strategy with IT Technology.
             Managing business processes can be the key to making technology solutions work as well as improving business performance. Many organizations have implemented an e-commerce strategy. Doing business on the Internet demands an environment where the order fulfillment process is capable of executing transactions flawlessly. If you are capable of delivering orders on time, without problems, customers will return to your site. .
             Unfortunately too many companies have pursued an e-commerce strategy with unreliable business processes. The failure to fill orders effectively resulted in many lost customers. Suppliers who fail to perform just-in-time for customers who operate with lean inventories aren't given a second chance to be a business-to-business e-commerce marketer.
             A great number of companies have installed enterprise resource planning systems. An ERP (enterprise resource planning) system is, in essence, an integrative mechanism, connecting diverse departments through a shared database and compatible software. It is impossible to get the full benefits of an ERP system without having integrated work processes. Far too frequently ERP solutions are installed and process redesign is an after-thought. The consequences are lost opportunities to achieve significant improvements in operations.
             The key to achieving efficient and cost effective processes is in redesigning those processes prior to trying to implement a technology solution. The operating processes from order fulfillment to customer service to procurement must be redesigned to incorporate best practices if the technologies are going to achieve the desired outcomes.
             Process Design.
             Process design or reengineering as it has come to be known has changed the perspective of how we view operations. No longer do we see an organization as a discrete set of units or work centers with well-defined boundaries. A process perspective demands viewing the flow of work and information end-to-end across organizational boundaries from supplier to customers.


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