1. Planning an e-Business
New, better, cheaper and more efficient business models utilizing information and communication technologies (ICTs) are emerging (Deitel et al, 2001). ... The researchers also realized the importance of the technology and customer dimensions to any business and hence these were also included this study. ... It is about customer relationship management (CRM) and the transfer of information right through the information chain. ... The business needs should dictate what technology is needed (not vice versa) and which areas should be given the most attention. ... Such information, may be used t...
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- Approx Pages: 15
- Grade Level: High School