1. Win/Win at Harley-Davidson
... into the design and planning process. Not many big companies would trust the development of a critical component to an outsider. But Berryman insisted that trust breeds innovation and loyalty. The introduction of keiretsu at Harley-Davidson aligns itself with Covey's fourth habit, Think Win/Win. According to Covey (1989), Win/Win is a total paradigm that seeks mutual benefit in all interactions. Harley essentially outlines these benefits with ... their suppliers. Each supplier must sign a detailed contract spelling out expectations and obligations on both sides of the relationship. With...
- Word Count: 364
- Approx Pages: 1
- Grade Level: Undergraduate