1. The Saturn Corporation And Critical Approach Theory
... 4. Productivity through People 5. Hands-on Value Driven 6. Stick to the Knitting 7. Simple Form, Lean Staff 8. Simultaneous, Loose- Tight Properties After reading the case study of Saturn it is apparent that the culture of the company contains the above principles. The company has continued its success due to the following of the principles. THEME 1: A bias for action. Excellent organizations react quickly and do not ... excellent customer service in order to maintain loyal customers. THEME 2: Close Relations to the Customer Excellent organizations gear decisions and actions to the needs...
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