1. Cultural Diversity in the Workplace
... professionals will have to grapple with new training and educational requirements for specific programs. There are four types of programs that should be considered to address the organizational problems created by a culturally diverse workforce (Martin, 1991). MANAGER EMPLOYEES INDIRECT TYPE 1 TYPE 2 DIRECT TYPE 3 TYPE 4 Figure 1. A Typology of Culturally Diversity Programs Type I Programs (indirect/managers) target ... learn cultural sensitivity (Solomon, 1993) as part of its management training program Another successful culturally diverse intervention is used at U.S. West, Inc., a t...
- Word Count: 3873
- Approx Pages: 15
- Has Bibliography
- Grade Level: Undergraduate