1. Communication In Sales
... decision by presenting them with the benefits and advantages that their product offers, which also helps establish a positive relationship with the customer. Having thorough product knowledge is also important in connecting with consumers. Having thorough product knowledge allows the salesperson to specifically answer the customer's questions completely and accurately. Communication Skills "Maintaining a long-term relationship with consumers should ... be the organization's most important goal" (Caywood, 1997, p.147). A long-term relationship creates product loyalty, which leads to an in...
- Word Count: 2624
- Approx Pages: 10
- Grade Level: High School