1. Communication in Japan
... a continuing relationship. After a relationship is established, communications often become informal and very efficient. Some years ago, a senior executive of Cleveland Cliffs Iron Ore Co. negotiated substantial long-term "take or pay" contracts with Japan's Mitsui & Co. to take iron ore from Cleveland Cliffs' Robe River mine in Western Australia to Japanese steel mills. The relationship began with a formal introduction of the Cleveland ... would visit Mitsui in Tokyo to discuss them according to (James, 2003). "The formal introduction and those early personal visits were crucial," says ...
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