1. Communication In Sales
... customers, businesses can improve all aspects of the communication mix they experience. Tom Duncan identified four sources of brand messages. 1. Planned Messages. Deliberate messages sent by the company through traditional marketing communications, such as advertising. 2. Product Messages. The message a customer gets through experiencing the product itself. A Porsche is likely to send a much different product message than ... a long-term relationship with consumers should be the organization's most important goal" (Caywood, 1997, p.147). A long-term relationship creates product loyalty, w...
- Word Count: 2624
- Approx Pages: 10
- Grade Level: High School