1. Diversity
... for new skills and variety in the future is likely to place organisations in a seller's market. Skills particularly in science, technology and human relationship areas are likely to be in short supply. Partly this arises because there is not a finite absolute level of skill required. For example quality and customer service. There is simply no limit to the quality that can ... build a product or service; there is no limit to courtesy and service. It follows therefore that however much factors improve, the best' will always be in short supply. It is therefore important that the organisat...
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