1. Management Information system for product differentiation
... plays a central role in the way this networking company conducts its business. Nearly 85% of orders, an average of $37 million a day, are placed on the company's Web site. Cisco has all its technical data on the web so that even its employees use the ... handle 80% (i.e. 4 million requests monthly) of its technical support requests over web thus saving $250 annually. ( Kotler 2003) Information Systems for Focused differentiation: Focused differentiation is the strategy followed by firms to deliver specialized products and services to certain niche markets - so that they deal ... core bu...
- Word Count: 1692
- Approx Pages: 7
- Has Bibliography
- Grade Level: Undergraduate