1. Outsourcing IT at Xerox
Introduction In 1994 Xerox finalized a 10-year, multi-billion dollar contract with Electronic Data Systems, hereafter referred to as "EDS," that effectively gave EDS control of and responsibility for Xerox's Information Technology functions. ... During this reorganization it became apparent that the legacy systems in place were too inflexible to provide the divisional presidents with the information necessary to run their divisions. ... Our Opinion of Xerox's Decision Given the information in the case, we would have made the same decision to outsource Information Technology at ...
- Word Count: 2118
- Approx Pages: 8
- Grade Level: Undergraduate