1. Management and the Control Process
... planning process against which performance progress can be measured. The first of the three steps is measuring what actual performance is. Four common sources are frequently used by management to measure employee performance and these are: personal observation, statistical reports, oral reports, and written reports. Firsthand, intimate knowledge of actual work activities can be obtained through personal observation. This ... approach provides information that isn't filtered through others and it provides opportunity for a manager to see what's actually going on. Managers use statistical...
- Word Count: 428
- Approx Pages: 2
- Grade Level: Undergraduate