1. School Bureaucracy
... consensus that it captured the essence of the concepts. The task was to develop four sets of Likert items "items to measure the degree of enabling formalization, coercive formalization, enabling centralization, and hindering centralization. For example, items to measure enabling formalization included: Administrative rules in this school help me solve problems. Administrative rules in this school help rather than hinder. ... extent to which teachers said they were constrained by the rules. Each scale had five Likert-type items. For example, teachers were asked to what extent, "No action...
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