1. Walk-In Therapy in Rural Mental Health Clinics: Creating the Context, Training the Staff
... -in sessions. This past year the Centre provided 2916 walk-in sessions to approximately 4200 people. Client satisfaction measures, implemented from the outset, remain consistently between 85%-90% satisfaction with the service overall. A study by Miller, Slive and Protinsky (1997) reports satisfaction with the reception (85%), clarity of forms (84%), team approach (80%), and therapist explanation of confidentiality (95%). Results of an outcome study by Miller and Slive (in process) indicates ... that about two thirds of clients contacted 2 to 6 months after their walk-in ... ...
- Word Count: 4610
- Approx Pages: 18
- Has Bibliography
- Grade Level: Undergraduate