1. Pinnacle West (PNW) and the Center of Process Excellence
Starting in 2001, Brown created the Center for Process Excellence, an 8-person team whose goal was to standardize the process transformation knowledge gained within the organization to aid in redesigning them to save time and costs. ... In order to become proactive about the maintenance resources and save money, the change agents developed several metrics and systems that would assist their planning the work. ...
- Word Count: 611
- Approx Pages: 2
- Grade Level: Undergraduate