1. Harley Davidson
This quality vision more than doubled Harley's market share and increased its brand loyalty. ... Firms to be successful here are to provide smaller, easier to handle, comfortable, and good quality bikes to build up brand loyalty. ... Since these items realize high profits and strengthen customer relations and customer loyalty, this area is providing an opportunity for companies. ... Their wide product line though has also created some customer complaints to them (especially true for Honda and Kawasaki) for low quality service. ... Harley Davidson is producing heavyweight motorcycles empha...
- Word Count: 2805
- Approx Pages: 11
- Grade Level: Undergraduate