1. The Importance of OB
... and tones, yet again, not the most efficient for organizations whose employees may span across the country or even the globe. A large part of communication is the concept of active listening. An active listener is someone who participates in the conversation by letting the speaker know he or she is listening. The listener can use reinforcement and reiteration by repeating and rewording ... what the speaker is saying. Active listening will, in turn, encourage the speaker to say what he or she really means. What a difference it makes to know someone is listening when you are speaking. Whi...
- Word Count: 950
- Approx Pages: 4
- Has Bibliography
- Grade Level: Undergraduate