1. Planning an e-Business
Abstract Everybody is talking about e-business. ... The Internet is our 24-hour e-tailor. ... As already mentioned above, the use of e-commerce offers lots of room for business process optimization. ... Figures show that e-business is growing very rapidly, Deitel et al (2001) refers to a study by the Centre for Research in Electronic Commerce at the University of Texas in which an explosive growth from $322 billion in 1998 to $524 billion in 1999, a 68% increase, was found. ... • Retaining existing customers - this is the CRM part; it has already been shown that e-commerce contributes e...
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- Approx Pages: 15
- Grade Level: High School