CRM AND AVIATION SAFETY Crew Resource Management and Aviation Safety.
Abstract Throughout the history of aviation, accidents have and will continue to occur. With the introduction of larger and more complex aircraft, the number of humans required to operate these complex machines has increased as well as, some say, the probability of human error. There are studies upon studies of aircraft accidents and incidents resulting from breakdowns in crew coordination and, more specifically, crew communication. These topics are the driving force behind crew resource management. This paper will attempt to present the concept of crew resource management (CRM) and its impact on aviation safety in modern commercial and military aviation. The concept is not a new one, but is continually evolving and can even include non-human elements such as computer-controlled limitations on aircraft maneuvers and the conflicts that result in the airline industry. Crew Resource Management 3 Crew Resource Management and Aviation Safety Since the birth of aviation, man has been tasked with operating aircraft safely, yet effectively. From the beginning days of being able to simply operate an aircraft without injury for seconds at a time, to today's issues with safety in supersonic international travel, crew resource management has been with us in some from the beginning. The term "CRM" began to spread in the 1980's among the major airlines, fueled by industry and university research into human factors. The U.S. military has also taken a very active in the development of CRM techniques to aid in the high stress environment of military aviation. The basic concept of crew resource management (CRM) is to train crewmembers to use all available personnel, equipment, and experience to safely and effectively operate an aircraft. It is used in nearly every facet of aviation from the smallest regional airline, to the largest major carrier, to the various crew operated military aircraft.