1. Benchmarking
... while at the same time, identifying the underlying practices or procedures that are driving performance. In the benchmarking process, the participating organizations share non-public performance information to identify similar operational processes. The organizations then measure each others operating data, identify the best performers out of each group, and then try to adapt to the practices that ... Quality Management, senior management commitment is the first and most critical step to the overall success of the benchmarking effort. Without commitment from upper management, the ease o...
- Word Count: 1350
- Approx Pages: 5
- Has Bibliography
- Grade Level: High School