1. Bad news message
... in a logical manner Offer other suggestions or alternitives Close a positive neutral note A buffer is a neutral note that enables you to explain the situation logically before you present the bad news message What would you do first to resolve the problem What would you do next to determine the best corse of action. De emphasize the bad news information Mechanical techniques use ... of space Isolation ensure the bad news statements are in a multiple line Sentance structure use compound complex sentences Language Passive voice Position middle paragraph needs less emphises Close a bad new...
- Word Count: 374
- Approx Pages: 1
- Grade Level: High School