1. Communication in Health and Social Care
... care to respect people's values and cultures, when people of different cultures are discriminated or ignored they react to it with anger and emotionally. In regard to the case study Sengupta's family is noticed by the healthcare team that they originated from India and their cultural values are respected. As a health care worker it's very important to be competence ... effective communication the care providers were able to enhance sengupta family satisfaction which lead to more realistic expectations. (Silverman J, Kurtz S and Draper J.) Ways of improving communication process: In healt...
- Word Count: 1267
- Approx Pages: 5
- Has Bibliography
- Grade Level: Undergraduate