1. ENHANCING COMMUNICATION TO IMPROVE PRODUCTIVITY, RETAIN EMPLOYEES, AND GAIN MARKET SHARE
... your first phone-call, make sure your organized. When working with the phone, make sure your desk is not cluttered. Have everything you need to succeed: calendar, note pad, fact sheets, answers to frequently asked questions, and whatever else will help you succeed (Harrison)." When using the phone it is recommended you have a mirror you can glance ... atmosphere of openness, encouragement and teamwork. "Obviously, the best way to ensure that the information everybody knows, especially 8 implicit information, gets communicated is to develop appropriate systems. In other words, we need to ...
- Word Count: 1713
- Approx Pages: 7
- Has Bibliography