1. Customers as the most important stakeholders
... described by the "Advanced Hospitality Model", developed by Mr. Daane Bolier from the Hotelschool The Hague. The model suggests that relationship, which emerges in a hospitality arena, is constricted within three overlapping circles: the first one represents the provider of hospitality, which would be the owner, providing a service product and a shelter by means of human factor; second circle represents the hospitality product itself and the last one is the receiver or in a hospitality language - "our dear guest". The ... overlapping areas of the circles represent guests ... ...
- Word Count: 1129
- Approx Pages: 5
- Grade Level: Undergraduate