1. Omnitel Cell Phone Market Share Strategy
... way for Omnitel to distinguish itself from TIM could be to remove the monthly subscription charges, not subsidize its handset and most importantly target the middle to middle/upper class instead of the high-end customer base. Omnitel put a lot of effort into customer service and ... has been really successful in providing this attribute. However, market surveys have shown why this strategy has not generated greater returns for Omnitel; customer service is not considered nearly as important as monthly ... futile to "give" away handsets to gain market share. Not subsidizing the handset w...
- Word Count: 656
- Approx Pages: 3
- Grade Level: Undergraduate