1. Is Electronic Surveillance At The Workplace The Iron Cage?
... do not see surveillance through electronic means as new, but rather simply as an extension of existing managerial practices (Wood 1991:141). Since all aspects of corporations have been advanced by technological recourses, managerial practices should also be enhanced. Employers justify the use of surveillance because it is another tool to reduce problems that may reduce profit margin (Pipe ... production. For example, General Electric said that their 96% customer satisfaction rate for phone service is largely a result of their employee surveillance system (Wolkomir 1994: 483). Employers a...
- Word Count: 2947
- Approx Pages: 12
- Has Bibliography
- Grade Level: Undergraduate