1. Is Electronic Surveillance At The Workplace The Iron Cage?
... General Electric said that their 96% customer satisfaction rate for phone service is largely a result of their employee surveillance system (Wolkomir 1994: 483). Employers also argue that the use of surveillance reduces cost. The U.S Chamber of Commerce estimates that around $40 billion dollars are lost every year due to ... growth that is expected for such a large company(Wolkomir 1994: 488). However, no major research is being done on how effective surveillance is. Claude Fisher states that to companies, its not a matter of if there are results, because a company usually assumes ... so...
- Word Count: 2947
- Approx Pages: 12
- Has Bibliography
- Grade Level: Undergraduate