1. Customer Service and the Call Gone Wrong
... he was supposed to listen and not ask those questions. Also he was supposed to be polite to them. Again the customer representative didn't consider the importance of the context of the meeting. Why is my customer calling? How should I address their call to make them happy customers of Comcast? He didn't consider the importance of his job- providing a remarkable customer service to customers who call. He forgets there are a lot ... of other internet services out there so if you don't treat your customers well they will leave. Also the representative didn't have a communication ... ...
- Word Count: 779
- Approx Pages: 3
- Has Bibliography