1. Functions of Management
... customers talk to if they want to compliment a tech also. If something happens and I feel its needed, I give a customer a month or two worth of service for the trouble that they have had with the company. The team coordinators typically are the ones who get yelled at because people want a refund on ... an email to the contact email for the account, and that the information is available online if they check on the account online. Customers usually say, I did not know, or I do not check that email. They believe that because of that, that they should get a refund. We have to explain to them...
- Word Count: 815
- Approx Pages: 3
- Grade Level: High School