1. Sales Representatives - Interpersonal Perceptions
... on his own without making a direct conversation to the customer. Moreover, Jimmy committed here a "fundamental error of attribution" which is defined "as the tendency to judge a person in an unpleasant situation in a bad light, and attribute her/his behavior to internal causes and qualities rather than understanding the situation or circumstances that may cause the person to behave ... behave in the same way". Generally, Alex believes that Jimmy only performs his duties and would treat all customers in the same manner. In contrast, Alex would make internal judgement by attributing Jimmy'...
- Word Count: 2262
- Approx Pages: 9
- Has Bibliography
- Grade Level: Undergraduate